RomanaEnglish

facebook

Frequently Asked Questions

We have children; can we get extra beds/cribs in the room?

Yes, we can accommodate you with all you need for the best experience. Extra fees might occur. To find out our latest offer and a quotation please call or write us.
During the booking process, please make sure you mention your request for any extra bed/crib in the "special requests" box provided.
You can always call us to confirm the availability..

What does the price include?

All standard facilities are included in the room price. This means all taxes and breakfast.

Can I make a reservation without a credit card?

We don't require a Credit Card for reservation. You can book a room using our reservation page, or through booking.com. If you make a reservation through booking.com you have the option to to book a room using someone else’s credit card, provided you have their permission. In this case, when making your reservation please note the card holder’s name and confirm that you have permission to use their card in the "Special Requests" box.

How do I know if my reservation is confirmed?

After you send your details, our front desk receptionist will call you to confirm all the data. We can also send you an email to confirm it.

Can I cancel or change my reservation ?

Yes, it’s easy to cancel or change your booking. You can write us an email or call us and explain the situation and we will do our best to keep you happy. In this case we are very flexible.

Where can I find the hotel’s phone number and/or email address?

You can find our hotel's phone number and email address in the contact page.

User Login